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To Whom it may concern,

I write this letter as reference for Shing Digital Inc.

For a number of years we struggled through various IT providers with limited success. Over 5 years ago a friend recommended Shing Digital as a competent, reliable, and professional firm which he uses and which he spoke of very highly.

And now, I am very happy to offer an excellent reference for this firm. We have used Shing Digital as our main IT provider for over 5 years now and continue to do so. We are very happy with their level of service and the relationship developed. This firm is top notch. They have very strong knowledge base and they display a high level of professionalism. Their response to our issues is effective and timely. And, as important, their behind the scenes work ensures our systems are well maintained and functioning in the desired manner.

I can say only very good things about this firm and their personnel. I am happy to endorse this firm and would strongly recommend Shing Digital to any organization in need of quality IT services.

To Whom It May Concern,

Please treat this as a recommendation letter for our vendor Shing Digital Inc. Shing Digital has been providing our IT service and support since 2014.

Lung Wong is our Account Manager and represents Serafina in a professional manner. Lung is responsible for coordinating and implementing all information services. Shing also provides advice on IT setup and security. We recently had a third-party cyber security audit performed and were happy to determine that we are well protected against cyber threats. This is largely a result of the IT setup that Shing implemented and continues to monitor.

In addition, Shing provides Serafina with exceptional, timely and profession 24/7 IT support.

Lung and his team at Shing Digital are great to work with and provide exceptional service. The level of expertise is bar none.

I would highly recommend Shing Digital Inc for all your information technology needs and services.

We have been doning business with Shing Digital over many years now. They have truly been a valuable partner to our organization and never fail to use their
technical expertise to our advantage. Our confidence in Shing allows us to operate without an internal IT department and feel comfortable that our network and internal systems are in the hands of a trusted ally. Shing is a virtual extension of our operations infrastructure.

As an emergency service provider, we need to be available 24/7/365. We rely on our systems to be reliable and redundant, and Shing takes that responsibility as seriously as we do. Shing Digital’s support and guidance has been invaluable in building and maintaining a cost-effective, low-risk and robust system to serve our customers’ needs.

I highly recommend Shing Digital as a technical services provider. They are reliable, resourceful and there when you need them. Their support staff are readily available, professional and friendly. The company ownership and management are engaged, and everyone there truly cares about their customers.

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