Growth and Flexibility – Oilfield Supplier

The client, a rapidly growing oilfield supplier, found itself at a critical juncture where its existing IT support structure could no longer sustain its ambitious expansion plans. With a diverse mix of needs ranging from daily IT support to continuous project management, the company faced significant challenges as it scaled its infrastructure, workforce, and locations. The growth trajectory required a robust support system flexible enough to adapt to dynamic changes, ensuring that all opportunities could be effectively harnessed. To address these needs, we implemented a flexible retainer agreement that allowed the client to adjust their commitment based on their evolving requirements. This agreement provided a comprehensive coverage plan that included ongoing support for daily operations and individual projects, as well as the opening of new locations. Our approach ensured that as the company grew, they received the necessary IT support to maintain operational efficiency and drive innovation. We facilitated their expansion by building and moving to new facilities, opening three new locations, migrating from predominantly on-premises to mainly cloud-based systems, and enhancing cybersecurity training, enabling the company to grow securely. 

Over three years, the oilfield supplier successfully tripled in size, building a new facility and opening three additional locations. Our support structure played a pivotal role in their transformation, allowing them to migrate from a primarily on-premises IT environment to a predominantly cloud-based infrastructure. This shift not only improved operational efficiency but also bolstered their cybersecurity posture through comprehensive training programs. The flexible, scalable IT support ensured that the company could seize growth opportunities without being hindered by technological limitations, paving the way for their remarkable success.