Help Desk
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Help Desk
client access

Managed IT Solutions

WE MANAGE YOUR IT STACK SO YOU CAN FOCUS ON YOUR BUSINESS

IS MANAGING YOUR IT GIVING YOU PREMATURE GRAY HAIR?

Our diverse IT skillsets ensure you get senior experience for all your challenges.

Cost clarity for your IT is just standard practice.

We design and manage your IT to be a critical part of your Business Success.

#itsaSHINGthing

WHAT MAKES SHING'S MANAGED IT SOLUTIONS DIFFERENT?

We make cost predictability standard and easy. Proactive monitoring is our MO.

Remote

Onsite

24/7

Plans

Our plans are flexible and can be customized to meet your exact needs. Want us to only support critical infrastructure? We can do that. Need us to provide full 24x7 desktop to infrastructure support? We can do that too.

Costs

IT support costs can easily get out of hand, our managed services offer predictable pricing with all-in support costs. From Flex Agreements to full white glove support, we will align with your budget.

Technical Resources

When you engage Shing Digital, you aren’t only getting one or two technical resources you will have access to our entire technical team. The Shing Technical team receives ongoing training for full technical support as you need it.

Service Desk

Our service desk is ready to support your users. Shing Digital 24x7 Help Desk availability is there to support you via phone or email.

Proactive Monitoring

Let us proactively monitor your infrastructure. Our software tools can continually look after your most important assets and perform self-healing where possible. If it can’t self-heal, it will alert our service desk to take action.

Onsite

While remote support is great, there is nothing like having a technical resource come onsite. We have a team of onsite resources across the country ready to provide hands on support.

Our Process

Engaging Shing Digital for Managed IT Services is as easy as 1-2-3-4

Step1

Business Planning. Our Consultants will work with your team to assess your business goals and how IT can impact those goals.

Step 2

Discovery. The technical support group will discover your needs, create a support plan, and collect information about your users and infrastructure to provide the best support for your business.

Step 3

Analyze. Our consulting team will gather all the information from the service desk and onsite technical teams and align what we have learned to the goals of the business.

Step 4

Road Map. Based on the information that we learn about your business and your goals, create a road map where IT becomes a positive contribution to the business.

Convinced?
Now is the Time To Do Something!

Chat with Shing About How

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